1. General Information
This Privacy Policy and Cookie Information explain how K.Z. Fragrant Beauty, located at Dorpslaan 33, 1501 Buizingen, Belgium (hereinafter: the “Controller”), processes personal data within the online store https://fragrantbeauty.be in accordance with Regulation (EU) 2016/679 (GDPR) and the Belgian Act of 30 July 2018 on the protection of individuals regarding the processing of personal data.
Contact: contact@fragrantbeauty.be
2. Scope of Data and Purposes of Processing
Personal data is processed for the following purposes:
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order processing and customer service (legal basis: Art. 6(1)(b) GDPR),
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direct marketing of our own services (Art. 6(1)(f) GDPR),
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sending newsletters (Art. 6(1)(a) GDPR),
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handling inquiries (contact forms, online chat),
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asserting or defending legal claims.
Data may be shared with providers of technical, courier, payment, accounting, and IT services, only under data processing agreements and within the EEA.
3. User Rights
Every individual has the right to:
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access their data (Art. 15 GDPR),
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rectify their data (Art. 16),
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erase their data (“right to be forgotten”) – Art. 17,
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restrict processing (Art. 18),
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data portability (Art. 20),
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object to processing (Art. 21),
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withdraw consent (Art. 7(3)),
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lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit / Autorité de protection des données).
4. Cookies
The store uses cookies for:
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proper website functionality (e.g., session remembering),
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statistical analysis (e.g., Google Analytics),
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marketing purposes (e.g., Facebook Pixel).
Cookies are small text files saved on the user’s end device. The store uses session and persistent cookies.
Users can manage cookies themselves through their browser settings (e.g., blocking or deleting cookies).
Limiting cookie use may affect some website functionalities.
Cookies may be used by third-party partners such as Google (USA) and Facebook (USA), in accordance with their respective privacy policies.
5. Data Security
The Controller implements technical and organizational measures to protect personal data in accordance with Art. 32 GDPR:
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SSL certificate,
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access control,
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backup systems,
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restricted data access,
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software updates.
6. Data Retention Period
Data is stored:
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until claims are time-barred or accounting obligations expire,
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until consent is withdrawn,
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for the duration of service provision (e.g., customer account),
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for the duration of the Controller’s legitimate interest.
7. GDPR Consent (Marketing and Communication)
The user may voluntarily consent to:
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be contacted via phone or email for marketing purposes,
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receive newsletters,
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have their image processed for marketing purposes (if applicable).
Consent may be withdrawn at any time by contacting the Controller at: contact@fragrantbeauty.be.
8. Changes to the Privacy Policy
The Controller reserves the right to amend this policy, which will be communicated by updating the content on the website. The new version takes effect upon publication.
